Most owners know something is off. Few can name what.
We put 234 questions to your business, read your numbers alongside your answers, and hand you a written diagnosis with a plan you can start on Monday. Then we sit down for an hour and go through it together.
Report delivered in 10 business days. Fee credited toward any engagement that follows.
Two deliverables. Nothing vague in either one.
You are not buying a conversation and a summary email. You are buying a written diagnosis of your company and the time of the person who wrote it.
The full written report
- Current state analysis. What your business actually looks like right now, in writing, backed by your own numbers.
- Evidence based SWOT. Every strength and weakness traced to a specific answer or figure you gave us, not to opinion.
- Financial diagnosis. Margin trend, cash conversion, debt service coverage, breakeven against actual.
- Concentration and risk map. Which customers, people, vendors, and systems you cannot afford to lose, and what happens if you do.
- Prioritized action plan. A 90 day list and a 12 month list, each item with an owner, a first step, and what it is worth.
- The gap page. Where what you believe about your business and what the data shows do not line up. This is usually the page owners reread.
One hour with the consultant
- Walkthrough of the findings by the person who did the analysis. No handoff to a junior associate.
- Your questions answered directly, including the ones you did not want to put in writing.
- Pressure testing. Bring your objections. If a recommendation does not survive your pushback, it should not be in the plan.
- Sequencing. We decide together what you do first, what waits, and what you stop doing entirely.
- Recording and notes so you can share the session with a partner, your CFO, or your leadership team.
Nineteen areas. Two hundred thirty four questions.
The questionnaire is the same instrument regardless of your industry. It is built to find the things owners stop noticing, and the things nobody on the team is willing to raise.
Four steps over about three weeks.
Fit call
Fifteen minutes by phone. We confirm the diagnostic is right for where you are, and which tier fits. No charge, no pitch deck.
You complete the questionnaire
Sent as a fillable document, organized into seven parts so you can work through it in sittings. Most owners take two weeks and bring in their bookkeeper for the finance section.
We analyze and write
Your answers are read against your financial statements and supporting documents. Ten business days from the day we have everything.
The working hour
You get the report two days before we meet, so you arrive with questions. We spend the hour on decisions, not on reading.
Priced by the size of the business, not by the hour.
A larger company takes longer to diagnose. That is the only thing separating these tiers. Every tier includes the full questionnaire, the complete written report, and the hour.
Foundation
Under $2M in revenue. Single location, owner still close to every function.
- Full 234 point questionnaire
- Written report with SWOT and action plan
- One hour working session
- Review of up to 2 years of financials
- Delivered in 10 business days
Growth
$2M to $10M. Departments have formed, a leadership team exists, complexity is outrunning process.
- Everything in Foundation
- Review of up to 3 years of financials
- Interviews with up to 3 leaders
- Customer concentration and margin analysis by line
- Ninety minute session instead of sixty
Enterprise
Over $10M, multiple sites, multiple entities, or preparing for a sale or transition.
- Everything in Growth
- Multi site and multi entity roll up
- Interviews with up to 6 leaders
- Owner dependency and succession readiness assessment
- Half day readout with the leadership team
Your fee comes back if you keep working with us. Engage TMC for a fractional executive retainer or a defined project within 60 days of your working session, and 100 percent of the diagnostic fee is credited against your first invoice. The assessment stands on its own. It is not a trap door into a bigger sale.
The questions owners actually ask.
Why would I pay for a report when my accountant already tells me how we are doing?
Your accountant tells you what happened to the money. This tells you why, and what to do about it. The financial section is one of nineteen. The other eighteen cover the things that produce the numbers: customer concentration, lost business, pricing discipline, owner dependency, bottlenecks, systems, and bench strength.
How much of my time does this take?
Realistically four to six hours to complete the questionnaire, spread over two weeks, plus the working session. The document is built in seven parts so you never have to do it in one sitting. The finance part is best handed to whoever keeps your books.
What if the report tells me things I already know?
Some of it will, and that is useful in itself, because it confirms your instincts and puts them in writing where your team can see them. What owners rarely predict is the ranking. Knowing your ten problems is different from knowing which two are actually costing you money right now.
Do I have to share my financials?
The analysis is meaningfully weaker without them, and we will tell you so. Everything you provide is covered by a mutual confidentiality agreement signed before the questionnaire is issued. If you would rather start without them, we can, and we will flag exactly what could not be assessed.
Is this just a lead in to selling me a retainer?
The deliverable is complete on its own and plenty of clients stop there. If you do want ongoing help, the fee you paid comes off the first invoice, which means the assessment costs you nothing at that point. There is no version of this where you get a partial report and a proposal.
What if I do not agree with the findings?
Bring that to the working session. Every conclusion is traced to something you told us or something in your statements, so we can go straight to the source and check it. If a recommendation does not survive your pushback, it should not be in your plan.
Which tier am I?
Revenue is the starting point, but complexity matters more. Two locations, two entities, or a leadership team of five will move you up a tier regardless of revenue. That is what the fit call is for, and we will tell you if the smaller tier is enough.
Fifteen minutes to find out if this is the right instrument for your business.
No preparation needed. Bring one problem you have not been able to solve, and we will tell you honestly whether the diagnostic would find the cause, or whether you need something else.
833-TMC-WORK / James.Morris@tmcworkforce.com